Delivery Information

We know that a big part of convenient online shopping is making sure your drinks reach you without any hassles. We have a range of delivery options and partners depending on where you live, and our customer service team is always ready to help if you need it. 

To comply with liquor laws, an adult over the age of 18 must be present to accept the delivery and may be required to prove their age with identification. You can indicate if you’d like your delivery to be left at your address if you’re not home, but the courier company will need to comply with the laws in that state. 

Click here for all delivery timeframes and costs.

Track Your Order

Once your order has been packed by our legendary warehouse team and is on its way, you’ll receive an email with the tracking information so you can check your order status. You can also check what’s happening in your account page.

What About Corporate Gifting?

Absolutely - we’d love to help! And may we congratulate you on your good taste. Please email info@bottle-stop.com.au and our customer service team will help you with your order.

My Delivery Was Damaged

Bottles and postage sometimes don’t mix and accidents can happen. We have a Damaged In Transit Guarantee to protect you. Simply contact us with an image of the damaged item and we’ll arrange a replacement or issue you a full.

Can I Ship to Multple Addresses?

Our platform isn’t able to do that - but we do applaud your generosity! You’ll need to place one order per address. If you’re wanting to do a corporate order, please email info@bottle-stop.com.au and our friendly support staff will assist you.

Restricted Postcodes

We are unable to deliver to the following restricted postcodes:

  • Queensland 4605, 4713, 4816, 4825, 4830, 4871, 4874, 4875, 4876, 4891, 4892, 4895
  • Western Australia 6430, 6431, 6435, 6436, 6437, 6438, 6440, 6635, 6638, 6639, 6640, 6641, 6642, 6710, 6713, 6714, 6716, 6718, 6751, 6754, 6798, 6799, 6765, 6718, 6723, 6725, 6726, 6728, 6731, 6733, 6740, 6743, 6753, 6761, 6765, 6770
  • South Australia 5723, 5724, 5734, 5680, 5690
  • Northern Territory: We do not deliver to the Northern Territory
  • New South Wales 2898, 2899