Follow the 'Forgotten Password' instructions on the 'Sign in' page. For security reasons we are unable to send your password via email.

We deliver to most metro and regional areas across Australia, but we do not deliver to the Northern Territory and some restricted postcodes.Shipping availability is confirmed at checkout.

Same-day delivery is currently not available, but we dispatch orders fastto ensure quick delivery.

We accept Visa, Mastercard, American Express cards, Paypal and Afterpay.

Afterpay is available for online ordering only and has a maximum limit of $2,000 order value. However, your own limit may differ. If you have any difficulty checking out with Afterpay please contact their support.

Your personal online security is important to us. All orders are processed through a secure checkout system provided by Braintree Payment Solutions and we use SSL encryption technology to store and safely transmit your personal and credit card information through our systems. Braintree is owned by Ebay and is a validated Level 1 PCI DSS Compliant Service Provider and a member of Visa's Global Compliant Provider List and MasterCard's SDP List.

Click and collect is coming soon to our stores. Currently, all orders are shipped directlyto your nominated address.

Yes, You can use Afterpay to purchase alcohol online at Bottle Stop Online Liquor.

We deliver Australia wide using Australia Post and other courier partners for our metro Melbourne & Sydney Next Day Delivery Service. Delivery timeframes and cost are calculated on checkout and vary depending upon your location. Shipping is charged per order and is displayed on checkout on the 'Confirm Your Order' page. Or to view the delivery costs for your particular area, view our Delivery Information.

You may only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.

Delivery timeframes vary depending upon your location. The estimated timeframe for your order is displayed on checkout on the 'Confirm Your Order' page, or you can look up your location in our Delivery Information. You'll receive a link to track your order from our courier partners once your order has been shipped.

Your order may contain items from different suppliers and locations. If this is the case, your items will arrive separately and likely at different times.

If your delivery is split and shipped from separate warehouse you will receive a split order card with your first parcel to notify you.

In order to comply with liquor laws an adult over the age of 18 years must be present to accept the delivery and may be required to present appropriate identification. You may provide specific delivery instructions, including authorisation for the beers to be left at your address, during the checkout process. Unfortunately there are certain scenarios where a courier company may be legally unable to leave your beers under Australia’s liquor laws. Should this occur, the courier company will leave you a notice detailing how you can obtain delivery of your order.

Please see our Returns and Refunds policy.

In the event you receive goods that are damaged or faulty, please contact us and we will refund the value of the damaged goods. We reserve the right to require proof that the goods were damaged or faulty and we may require the damaged item to be returned. In this case our customer service team will send through a prepaid return label.

BoozeBud rebranded to Bottle Stop in October 2024. It’s the same great service, now with physical stores, online shopping, click & collect, and loyalty rewards, all under a new name.

For any further questions please contact us or email us at info@bottle-stop.com.au