Bottle Stop Rewards lets you earn points every time you shop - 1 point for every $1 spent. Use them on your next purchase with no minimum spend, or save them up for something bigger.

We took care of that for you! All customers with an active account were automatically enrolled in Bottle Stop Rewards. Always log-in with the same account as we can’t merge points between accounts.

The rewards page is your roadmap to all your points and perks. You can access all your info by visiting our rewards page.

Contact customer service by emailing info@bottle-stop.com.au and our team will be happy to assist you with merging your accounts.

Absolutely not! Sign-up is 100% free, and it will never cost you anything to earn points.

100 points = $1.

Yes. If you are returning the entire order, we will refund you the total dollar amount spent after the discount was applied. The points you used to redeem the discount will also be added back to your rewards account.

If you use your rewards towards a purchase and later decide to return that item, your rewards will be credited back to your rewards account. For example, if you use a $10 reward towards a $100 purchase that you decide to return, the $90 balance will be refunded to your card and the $10 reward credit will be deposited back into your rewards account.

Your points will expire after one year of inactivity, meaning 12 months after you placed your last order.

Double-check you were signed into your rewards account and didn’t accidentally check out as a guest. You must be logged in when making purchases to earn points. If you have done this in error, contact us at info@bottle-stop.com.au to help apply your points to your account. You also won’t receive points if you return your purchase or your purchase is cancelled for any reason. Please note that any points you earn on a purchase you later return will be deducted from your point balance.

Yes! You work hard to earn points and we want you to feel confident that all of your points are right where they should be . . . in your account! The first thing to note is that we award the points when your purchase has been marked ‘Fulfilled’ in our system. This is when the warehouse team has picked and packed your order and it’s dispatched to you via our delivery team. If you still feel like your points balance is not accurate you can contact our team on info@bottle-stop.com.au and they will look into the issue for you.

Make sure you're logged into your Bottle Stop account with your email address and password. Simply choose your eligible reward at checkout, using the drop-down menu directly above your cart total, and click the "APPLY" button.